At HSAUSA, Service/Support is what we do best! HSAUSA is dedicated to providing our customers with the most responsive after-sale service support in the business. We understand that you want reliable, equipment and limited downtime. To help ensure this, we offer both on-site technical service and technical phone support. Whether you need to troubleshoot a problem, regular maintenance, or a complex repair, our Service/Support team is here to help.
Help Desk:
Phone: 1 (732) 324-0800
Fax: 1 (732) 324-4488
After 5pm? 1 (732) 672-0580
We have experienced, knowledgeable service people standing by to assist you. Our hours of operation are between 8:00 AM and 5:00 PM, EST.
Repair Depot:
Complete our online Return Authorization Request Form or call 1 (800) 298-8936
If your equipment requires repairs beyond your ability or know-how, or if you simply don’t have the resources to provide periodic maintenance, let HSAUSA take care of it at our Repair Depot. With a professionally-trained staff of repair technicians, you can rest assured that your equipment has been evaluated, repaired, and tested to perform at peak performance.
*A Return Authorization Number is required before sending us your equipment.
On-Site Service:
Have one of our professional Field Service Engineers come to your site to evaluate a problem or provide routine maintenance. Call the Help Desk number listed above to arrange for service. Please download our Service Rates
*Ask about our Preventive Maintenance Contracts!
Customer Training Classes:
Learn from experts on how to properly operate and maintain your HSAUSA equipment. This is a cost-effective method for training your new employees or for annual “refresher” courses. Training classes can be held at your facility or our facility in Perth Amboy, NJ. For more information contact us at service@hsausa.com or call 1 (800) 298-8936.